Xtreamer Support System

Category » Delivery

There were 12 articles found in this category:

1. Problems with your shipments?
   If something is wrong with an order that is being fulfilled by Xtreamer.net Store, we certainly want to help you. Please read the information below for more on how to proceed. (If something is wrong with an order you placed indicate the number of items you're returning, the reason for return, ...
2. Return Material Authorization (RMA)
   Please read all about RMA here: http://shop.xtreamer.net/pages/RMA-&-Returns.html
3. Customs Requirements for International Customers (RMA)
   Customs Requirements for International Customers. International Customers: As a convenience to you, the Customs invoice (Pro Forma Invoice) or packing list provided may be used for Customs purposes. Please sign and date the form (when applicable) and include it with your shipment. Customer pa ...
4. Do You ship to the USA and Canada ??
   Yes. All USA and Canada buyers are welcome.
5. Tracking Shipments
   As soon as your item(s) have shipped, we'll send you a Shipment Notification email that includes the carrier's name and a tracking number, if available. You can also view this information by signing in to online. Just visit online UPS Tracking page and provide the package number we provided yo ...
6. Warranty Limitations
   Xtreamer's limited warranty provides that, subject to the following limitations, each Product will be free from defects in material and workmanship and will conform to Xtreamer.net's specification for the particular Product. Limitation of Remedies YOUR EXCLUSIVE REMEDY FOR ANY DEFECTIVE PRODUCT ...
7. Packaging and Shipping Instructions (RMA)
   Returning your In-Warranty Xtreamer.net media streamer for Warranty replacement: A Return Material Authorization (RMA) number is required for every return shipment to XTREAMER.NET . The applied Return Material Authorization number on the shipment must match the correct amount of units, model ...
8. Shippings Restrictions
   Xtreamer.net Store gladly accepts orders from all around the globe. Available product lines, shipping rates and fees may vary depending on the delivery address for your order.Your packages may be subject to the customs fees and import duties of the country to which you have your order shipped. ...
9. Do you ship to the USA?
   Xtreamer.net Store gladly accepts orders from USA & Canada. Available product lines, shipping rates and fees may vary depending on the delivery address for your order.Your packages may be subject to the customs fees and import duties of the country to which you have your order shipped. These c ...
10. Signature on Delivery
    Most of our shipments contain valuable items, so our carriers are required to obtain a signature upon delivery. If you will not be available to sign for your shipment, we offer three easy options : Option 1:Pre-Fax with Xtreamer.net Once you receive the Ship Notification email from Xtreamer.ne ...
11. When will I receive my product to be delivered by UPS?
    Xtreamer.net uses the best carriers in the business to make sure your order gets to you on time. Learn more about shipping times, methods, costs, and carriers. We Work with UPS Once you've placed an order, our staff will process your shipment bill & Pacjage number that will be sent to your ...
12. When will I receive my product to be delivered by postal mail or parcel service?
    Product delivery depends on the payment type you selected and who is delivering your order: You paid by credit/debit card, transferred your payment online during the order process, or used a purchase order: If Xtreamer.net is responsible for delivery, we will immediately forward the delivery ...