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Order Procedures and general info.
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Sales & Refunds Policy
If you are not satisfied with your Xtreamer purchase of a product, please contact us within your order mail account in your shop account or from live chat in shop or contact us by mail for a Return Material Authorization (RMA) request within 14 calendar days of the receipt of the product. Conf ...- Cancel Orders or Items
You may be able cancel an item or an entire order online, provided the item(s) in your order have not been prepared for shipment, or have not shipped. Go to online Order Status, and select to view the order details of the order containing the item(s) you want to cancel. From the Order Details ...
- Site Terms of Use
Ownership of Site; Agreement to Terms of Use These Terms and Conditions of Use (the "Terms of Use") apply to the Xtreamer Store web site located at www.Xtreamer.net, and all associated sites linked to www.Xtreamer .net by Xtreamer , its subsidiaries and affiliates, including Xtreamer sites ar ...
- How can I order through your customer service?
Please note that online ordering is automated and therefore much faster than placing an order by fax, e-mail, or phone because you are not limited by our business hours. If you still prefer to order through our customer service, then please submit the following information: The product name a ...
- Do You ship to the USA and Canada ??
Yes. All USA and Canada buyers are welcome.
- Privacy Policy
Our Promise to You Regarding Your Privacy Last Updated: April 11, 2009 At Xtreamer.net, we do more than protect your data. We care about your privacy. As a global leader in HDD multimedia solutions, Xtreamer.net, knows the value of information and understands your concerns about privacy. As a ...
- How secure is the order process?
The Xtreamer.net order process is protected via a secure connection so that the data sent to the recipient can only be read by the recipient. Important information such as credit card numbers, addresses, etc. is sent to the recipient securely via the Internet. All of the data entered on the pr ...
- How much the xtreamer cost?
Xtreamer base unit not including 2.5" HDD 99 Euro or $131 USD Wireless USB Antenna 802.11n (optional): 29 Euro or $39 USD Shipping in Europe via UPS or Simiilar: 20 Euro or $27 USD Shipping Worldwide via UPS or Simiilar: depends on the destination. approx 30 Total Avarage for complete s ...
- View or Print Invoice
You'll be able to view and print invoices for your item(s) shortly after they have shipped. To view or print your invoice, sign in to online Order Status and select to view the order details for the order containing the item(s) for which you want an invoice. Click the "Print all invoices" link ...
- Check Order Status
Need to check on or change an order? See how you can modify or cancel items, edit your shipping or email address, track a shipment, print an invoice, and more. It's easy to check the status of your order! Obtain from us by email your Package tracking Number or call +31 33 4546696 As soon a ...
- Warranty Limitations
Xtreamer's limited warranty provides that, subject to the following limitations, each Product will be free from defects in material and workmanship and will conform to Xtreamer.net's specification for the particular Product. Limitation of Remedies YOUR EXCLUSIVE REMEDY FOR ANY DEFECTIVE PRODUCT ...
- Xtreamer Warranty
Xtreamer © Two (2) Years Limited Warranty Warranty Coverage Xtreamer 's warranty obligations are limited to the terms set forth below: Xtreamer , as defined below, warrants this Xtreamer -branded hardware product against defects in materials and workmanship under normal use for a period ...
- Can I Change my Order?
Modify Items Sign in to your account and select to view the order details of an order to find out if you can still make changes to an item. You may be able to make changes, provided the item has not been prepared for shipment or has shipped. If you are not sure whether your order has been ship ...
- How can I order online as a new customer?
Please be sure to carefully fill out all personal information fields in the order form. It is especially important to enter the correct e-mail address because all important information regarding your order, your receipt, and generally the product you ordered itself, will be sent to this e-mail ...
- How do I order online as a returning customer?
When you placed your first order via Xtreamer.net systems, a customer account was automatically created for you. For this customer account, your log in consists of a user ID and your password, with your predefined user ID being derived from your e-mail address. Generally, you select your own p ...