Xtreamer Support System



Xtreamer FAQ



1.
What is Xtreamer?

The Xtreamer  is a state-of-the-art integrated digital entertainment system that allows you to watch, store and share digital content on your home network. With a built-in Digital Media Player, the XTREAMER  allows for seamless integration between your digital media and your entertainment system. An optional hard disk drive also gives the end user the ability to download content from the Internet and store it in the XTREAMER  to watch at their leisure.

The Xtreamer is a media player based on an integrated video processor. 
It is used to play various media files, video and audio, through your home entertainment system.
 
It has a network port that connects it to your network and you can fit a hard drive to store your files as it can serve as your 2.5" HDD enclosure.

2. How does Xtreamer works?
The Xtreamer works by playing your desired media file media from avi (DivX, Xvid), mkv, mpeg1, mpeg2, mpeg4,WMV9-HD, MOV content and a lot more. You won't need a BluRay player to enjoy Hi-Def as the Xtreamer can play files up to 1080p quality.

3. What do I need to keep it running? Any software?
Nothing, Xtreamer comes with all the necessary software to play your media.

4. Do I need to install an internal hard disk in order to use Xtreamer?

1) No, you can stream movies/music/pictures from your PC or NAS (network attached storage). 
2) You can attach an external USB storage device which contains the media (Flash drive, external hard disk)


5. Is it plug and play?
Yes. Firmware has been updated (at the time of your purchase) to best run your system. All you have to do is plug in your TV (or home theater), copy your media into the hard drive (should you wish to install one) or plug in a thumb drive and play.

6. What applications does it have?
You have access to many Internet services, feeds and radio stations and we are adding more applications all the time.


7.
 Can I surf the web?
At the moment you can only access predefined Internet feeds and channels but there is a lot of custom content. And we are going to add browser support soon.

8. How big is the storage space?
The storage space will depend on the size of the hard disk you wish to install.

9. What if I want to burn the movies/series I downloaded, how does it work?
You can install an external DVD burner thru the USB or you can plug the Xtreamer into your home network and burn your desired file thru your PC.

10. Do I need to have an HDTV to play it or any other TV will do?
No, an ordinary TV will do just fine. To enjoy full 1080P HD media, you will need an HDTV. 

11.
 I already have a PC why should I still buy this one?
Your motherboard / videocard has to have hardware accelerated video engine like PureVideo (nvidia) in order to play HD contents.
 
Even with the hardware right your PC also has to be configured to play HD with the right codecs, decoders and software.
Then there's the issue of power consumption. A properly configured PC for HD playback, most popularly known as Home Theater PC or HTPC, most often then not comes with a thirsty 550W power supply
 

Save yourself the hassle of multiple codecs and hard to understand shareware decoders and software. Watch your HD movies with the 30W power Xtreamer.


15.
 I already have a DVD Player with USB Port (divx) why should I buy this one?
Your DVD player is only limited to play standard definition movies (SD) and not HD. Most often then not it can only play short *.avi DivX files.
 
the Xtreamer can play a number of file formats and infinite length movies.
 

16.
 What's the difference between a 2.5"/3.5" external hard disk media player and the Xtreamer?
Like the DVD player with USB (divx) support in the previous question, the external hard disk media player is only limited to play standard definition movies (SD). The Xtreamer  can play high definition movies (HD) as well as SD and a number of other file formats.

17.
 Why should I buy a Xtreamer and not a HTPC, XBOX Media Center, PS3, Mediagate or NMT Popcorn hour or DviCo TViX?
The Xtreamer can play almost any file, it's small, it doesn't take much power it is cheap and it is quiet. You can even view your pictures or play your favorite music.
 
The Xbox makes lots of noise with it's fan's and doesn't play HD files.
 
A HTPC will play almost everything, has a sleeker user interface but most of the time are noisy, bulky (well at least not as small as the Xtreamer), expensive (P25,000 at least) and use more power.
Mediagate and DviCo TviX that are sold here doesn't support any HD files, doesn't have a true powerful wireless solution and other features like youtube, Picasa and a lot more.

18. Why should I buy a Xtreamer and not a WD TV device?
The Xtreamer offers you everything that WD offers with 3 main extras
It is cheaper than the WD, the Xtreamer has 2.5" HDD slot so it serves as an  external hardisc enclosure and it has Lan/Wireless connectivity from factor (10/100 and 802.11n). The Xtreamer offers FLV support for many Web streaming content and it has better subtitles support.

19. Why should I buy a Xtreamer and not a NMT (popcornhour) device?
The Xtreamer support all file format that NMT offers with 3 main extras
It is cheaper than any NMT, the Xtreamer is built from factor as wireless network device and this application is is truly stable in Xtreamer. If you are tired of of tweaking and playing around with the machine and you're your movies in a stable slick machines the Xtreamer is the right device for you .
The Xtreamer offers FLV support for many Web streaming content and it has better subtitles and picture support. Instead of have many "nice to have" features that not really works the Xtreamer deliver the promise of stable solid media streamer in a cheap price.

20.
 I don't have any High definition movies where can I get this?
We can give you a number of legal movie and tv show downloader sites which are really fast.
 

21.
 Why should I download HD movies when I already have divx movies?
Watching the same movie in HD can give you a better exhilarating experience. We're pretty confident that after watching a movie in HD, you may not want to go back to low quality divx movies or DVD movies.
 

22.
 What is the warranty? Where did you source the Xtreamer units?
We source the units directly from Unicorn technology's office in Korea. Our units come with a 1 month replacement and 1 yr service warranty and of course customer support if you need any help.


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Last Updated
20th of June, 2011

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